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Frequently Asked Questions
Please check our catalog
The device usage life is declared as 10 years by the Ministry of Trade and Customs. Device life, provided that the device is used in accordance with the proper installation, maintenance and usage instructions as declared in products manuals.
Yes, please check products manual for specific instructions.
The cleaning process should be done with the period to be determined. Chemical cleaning should not be done on our devices.
10 bar in our enamel coated products and 10-16-25 bar in our galvanized products.
Heating Boiler, solar collector, heat pump etc. heater source can be used.
Please check user manual for specific products.
Strainer will prevent entering of any particles over 300 microns which is important for whole system.
Check Valve: The fact that the flow direction of the water is single will prevent the water in the device from being continuous and the electric heaters from not operating without water.
Pressure Reducer: If the working pressure of the device is high, it is necessary for the operation of the device at the optimal working pressure and it is for the operation of the device with constant pressure, not continuously variable pressure.
It is necessary for your devices to be drained of water during maintenance and use.
There is an inlet for optional electrical heater on all water heater models.
Connection diameter 11/2 ” for 100-160-200-300-400-500L devices
Connection diameter 2 ” for 800-1000-1500-2000-2500-3000-4000-5000L
It is optional. With additional equipment (cover), water heaters can be used outdoors and kept under warranty. Please contact us for more details.
Please take the water condition limit values as a basis in our assembly and user manual.
It should not be used in the serpentine line, except for a maximum of 85 degree liquid fluid.
It is for the cathodic protection (magnesium anode) of the device. It should be checked and changed according to conditions. Please check our manual.
For PT valve connection. Please check connection diagram.
It is a temperature and pressure relief valve.
PT valve is advisory.
Our electrical devices should never be used without a grounding line.
Grounding wire is not required for magnesium anodes.
Please contact us.
It is mandatory to use automatic type safety valve and maximum 8 bar.
When the safety valve reaches the discharge pressure, it discharges water to reduce pressure. Please do not close it. If it always discharges water out, please contact the installer or a technician.
Yes. Electric heaters have double safety thermostats.
Yes. It can be done to maximum of 3 kW.
Yes. All interchangeable parts are single use.
No. Enamel coated products can not be welded after production.
Yes it is different. Please contact us.
Heated water expands. For a long life, water heaters and system should be protected against expansion. Expansion tank reduces the pressure in the system, balances it and helps the system to operate at the desired performance.
No. It is not possible.
No. It does not prevent formation of lime
No. A resistance replacement is required or the water condition should be checked.
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